Return & Replacement
We take glass seriously. If any product arrives broken or incorrect, we’ll send you a replacement — quickly and at no extra cost.
✔ Free Replacement for Broken Items
Just send us photos of the damaged goods within 7 days. We’ll reship from our China factory directly, not from overseas warehouses.
Just send us photos of the damaged goods within 7 days. We’ll reship from our China factory directly, not from overseas warehouses.
What's Covered
- Broken glass on delivery
- Incorrect items shipped (wrong model, size, or color)
- Missing products in the shipment
How to Request a Replacement
- Take clear photos of the issue.
- Email sales@cloverpipe.com within 7 days of receipt.
- Include your order number and description of the issue.
- We’ll confirm and reship from China within 3–5 business days.
Important Notes
- No need to return broken products.
- Custom/private label items are only eligible for replacement if damaged.
- Used or unsellable items are not returnable.
Questions? Email us at sales@cloverpipe.com
Or message us on WhatsApp below.
Or message us on WhatsApp below.
