Shipping Policy
All retail and small wholesale orders from CloverGlass are shipped directly from our factory warehouse in Hebei, China. We provide reliable and trackable shipping options to the United States and other countries worldwide.
All items are shipped from our China facility to ensure better control of inventory and packaging quality.
Shipping Options
- ePacket / (Economy Air Mail): 15–20 business days
- Fast Sea Shipping (with local USPS/UPS delivery): 20–25 business days
- UPS Express: 7–10 business days
Processing Time
Orders are typically processed and packed within 3–5 business days after payment confirmation. You’ll receive a tracking number once your package is dispatched.
Tracking & Delivery
All shipments come with a tracking number. You can follow your parcel on websites like 17track.net or the official courier site (UPS/USPS/etc.).
Shipping Costs
Shipping rates vary based on destination, weight, and method. Shipping costs will be calculated at checkout or confirmed via email for bulk quotes.
Customs & Duties
International buyers are responsible for any customs fees or import taxes that may apply in your country. We do our best to declare shipments appropriately to help you avoid delays or extra charges.
Shipping Support
If you have not received your package within the expected time frame, please contact us at sales@cloverpipe.com with your order number. We’re here to help!
Chat with us on WhatsApp: +86 15013754597
